RelayHealth - secure online connectivity solutions
Providers
RelayHealth secure online connectivity solutions enable providers to connect with other providers, patients, payors and pharmacies online to get secure access to real-time information. RelayHealth leverages the strengths of best-in-class revenue cycle management solutions, creating an unprecedented entity that processes more than 1 billion financial transactions annually via the power of the most advanced switch in healthcare.
RelayHealth operates as a neutral partner in an open network environment and interoperates among all organizations, systems and solutions. We offer physician offices:
- Improved productivity, efficiency, and satisfaction with access to care among patients and staff
- An online business office that allows patients to access up-to-date account information and ability to pay their bills online
- Real-time access to insurance eligibility, address and credit verification
- Claims processing allowing providers and hospitals to connect easily with more than 1,800 payors nationwide
- Remittance advice that saves time and prevents manual data entry errors
- Statement processing that handles approximately 300 million patient documents annually for healthcare providers throughout the country
What Your Patients Can Do
Consult With Your Doctor
- Request advice (via a RelayHealth webVisit®) about non-urgent symptoms when it's most convenient for you
- Avoid telephone hassles and unnecessary office visits for minor problems
- Conduct quick and easy interactive medical interviews that gather key data about your symptoms and relay it to your doctor, reducing back-and-forth communication
- Realize stronger privacy and security compared to regular e-mail or the telephone
- Access sent and received messages at any time for easy, online reference
Renew Prescriptions
- Easily renew prescriptions with 24x7 online access
- Request transmission of your prescription to your preferred pharmacy
- Reference medication information anytime
- View a list of all your current and past medications
- Specify your delivery preference (pick up or mail order—if available)
Schedule Appointments
- Request appointments even when the office is closed
- Specify preferences for days and times
- Cancel and reschedule appointments as needed
- Enjoy the convenience of online appointment reminders
Maintain a Personal Health Record
- Store all your healthcare information in one secure place,
including:
- Family health history
- Immunization records
- Names of previous physicians
- Other health consideration notes
- Upload files such as scanned lab results
- Conveniently access your personal health data at any time, from any computer with an Internet connection.
- Maintain control over who has access to your health record—you decide.
- Ensure that everyone involved in your health care has up-to-date health information to avoid medical errors or miscommunications.
- Allow your care providers to access your Personal Health Record when they are responding to your messages, creating eScripts, or providing referrals.
- Efficiently manage health records for yourself, your spouse, children or aging parents.
Receive Lab Results
- Avoid phone tag
- Get results more quickly—with an accompanying explanation from your doctor
Request Referrals
- Submit requests even when the doctor's office is closed
- Save time by quickly supplying the information your doctor requires
Access Medically Reviewed Information
- Read medically reviewed information covering a full range of healthcare topics
- Receive personalized healthcare reminders
- Access links to doctor-recommended information and Web sites
Call Dabbs Computer Consultants at (877) 450-4029 for more information.
